Age Verification Policy

EmberPuff (“we,” “our,” or “us”) sells vaping products exclusively for adults. We are committed to complying with international regulations, including FDA (U.S.) and TPD (EU) requirements. All customers must verify their age before purchasing or accessing certain content.

1. Purpose

The purpose of this Age Verification Policy is to:

1. Ensure that only adults (18+ or legal age in your jurisdiction) can purchase vaping products.
2. Comply with international laws and safety standards.
3. Prevent underage access to vaping products and related content.

2. Age Verification Process

1. Age Gate:
   • Upon entering our website, users must confirm their age by providing their date of birth.
   • Users under the legal age are automatically denied access.
2. Order Verification:
   • During checkout, customers are required to provide valid identification where legally required. Accepted forms may include:
     • Government-issued ID (passport, driver’s license, national ID)
     • Digital age verification services (third-party age verification platforms)
   • Orders may be temporarily held pending age verification.
3. Third-Party Verification:
   • EmberPuff may use secure third-party age verification services to ensure compliance.
   • Personal information collected for age verification is used solely for this purpose and stored securely in accordance with our Privacy Policy.

3. Prohibited Access

• Individuals who cannot verify their age will be denied access to purchase products.
• Any attempt to bypass the age verification system is strictly prohibited and may result in:
  • Cancellation of orders
  • Permanent restriction from purchasing products or accessing the website

4. Responsibility of the Customer

• Customers must provide accurate information during age verification.
• Orders shipped to underage individuals may be canceled or confiscated, and EmberPuff is not responsible for misuse of products by minors.
• Parents or guardians are responsible for ensuring that minors do not access vaping products.

5. Compliance and Monitoring

• EmberPuff monitors compliance with age verification requirements.
• Repeated violations or fraudulent attempts to circumvent age verification may result in:
  • Reporting to legal authorities, where applicable
  • Permanent banning from purchasing or accessing the website

6. Data Privacy

• Information collected during age verification is handled according to our Privacy Policy.
• Age verification data is securely stored and not used for marketing or shared with unauthorized parties.

7. Contact Us

For questions regarding age verification:

EmberPuff
Email: support@emberpuff.com
Website: www.emberpuff.com